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Frequently asked questions

Which areas do you serve?

I serve Muskingum and Guernsey counties in Ohio for on-site tech help and drone work. Include your town in the request so I can confirm travel. Websites, forms and many computer issues can be handled remotely.

What should I send with my request?

Tell me what you want to do and where you’re getting stuck. A screenshot or a blank example form can help. Please remove passwords and private customer information before attaching anything.

How will I know the price?

I’ll send a written quote covering the work, timing, deliverables and any separate costs. You can approve it by email or Facebook message.

When do I receive the finished files?

You can review the work before paying the balance. Final usable files follow payment. If I send a customer portal link, use it to download your files and check your saved copy before confirming receipt.