Frequently asked questions
Which areas do you serve?
I serve Muskingum and Guernsey counties in Ohio for on-site tech help and drone work. Include your town in the request so I can confirm travel. Websites, forms and many computer issues can be handled remotely.
What should I send with my request?
Tell me what you want to do and where you’re getting stuck. A screenshot or a blank example form can help. Please remove passwords and private customer information before attaching anything.
How will I know the price?
I’ll send a written quote covering the work, timing, deliverables and any separate costs. You can approve it by email or Facebook message.
When do I receive the finished files?
You can review the work before paying the balance. Final usable files follow payment. If I send a customer portal link, use it to download your files and check your saved copy before confirming receipt.